Privacy policy

PRIVACY POLICY

Last updated: October 17, 2026

1. INTRODUCTION

This Privacy Policy explains how Honey Nature Corp (“Honey Nature,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://gethoneynature.com/, browse our products, create an account, place an order, contact us, or otherwise interact with our services.

We operate an online store offering supplements and personal-care products to customers in the United States. Our store is hosted on Shopify, which provides the e-commerce platform we use to offer our products and services.

By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy. Where consent is legally required, we will request it before carrying out the relevant processing.

Please read this policy carefully to understand our privacy practices and the choices available to you.

2. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our website and which features you use.

A. Information you provide directly

We may collect the following information when you place an order, create an account, complete a form, or contact us:

  • Contact information, such as your name, email address, telephone number if provided, and shipping address.

  • Order information, including products purchased, order history, billing and shipping details, and transaction-related information.

  • Account information, such as your login credentials and account preferences.

  • Customer service information, including messages, inquiries, and information you provide when requesting assistance.

  • Distributor inquiry information that you submit through our distributor page.

  • Other information you voluntarily provide when communicating with us.

Please do not submit sensitive personal information through ordinary website forms or customer service messages unless it is specifically requested and necessary for a legitimate purpose.

B. Payment information

When you purchase products, payment information is processed through the payment methods and payment providers available at checkout.

Depending on the payment method, we and our payment providers may receive transaction details, payment status, billing information, and limited payment-related information. Full payment card details may be collected and processed directly by the applicable payment provider.

We do not intentionally collect or store full payment card numbers or card security codes in our ordinary customer service systems.

C. Information collected automatically

When you access our website, we and certain service providers may automatically collect technical and usage information, including:

  • IP address and approximate location derived from it.

  • Browser type, device type, operating system, and language settings.

  • Pages viewed, products viewed, referring pages, and interactions with website features.

  • Dates, times, and duration of website visits.

  • Website performance, diagnostic, and security information.

  • Cookie identifiers and similar online identifiers, where applicable.

The information collected depends on the technologies enabled on our website, your browser settings, and your cookie-consent choices.

D. Information from third parties

We may receive information from service providers that support our store, including Shopify, payment processors, shipping providers, analytics providers, advertising platforms, and other authorized service providers.

For example, we may receive payment confirmation, shipment tracking updates, website analytics, or advertising measurement information.

We may also receive information from a third party when you interact with an advertisement or service connected to our website, subject to applicable law and your privacy choices.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

  • Order fulfillment: To process payments, fulfill orders, arrange shipping, provide order updates, and manage returns or refunds.

  • Customer accounts: To create and maintain accounts, authenticate users, and provide account-related features.

  • Customer support: To respond to questions, investigate problems, and resolve complaints.

  • Website operations: To operate, maintain, troubleshoot, and improve our website and services.

  • Analytics: To understand website usage, product interest, traffic sources, and website performance.

  • Advertising and measurement: Where enabled and permitted, to measure advertising performance, understand campaign effectiveness, and support relevant advertising.

  • Security and fraud prevention: To detect suspicious activity, protect accounts, prevent fraud, and safeguard our store and customers.

  • Legal and compliance purposes: To maintain business records, comply with applicable laws, respond to lawful requests, and establish or defend legal claims.

  • Business administration: To manage distributor inquiries, supplier relationships, and other legitimate business operations.

  • Other disclosed purposes: For any additional purpose explained when you provide the information or otherwise permitted by law.

We do not use personal information for purposes incompatible with the purposes described here unless we provide any notice or obtain any consent required by law.

4. SHOPIFY AND E-COMMERCE SERVICES

Our store is hosted by Shopify. Shopify provides the e-commerce infrastructure used to operate our online store and support features such as checkout, customer accounts, order management, and related services.

Information submitted through our store may be processed by Shopify and its relevant service providers to provide these services, subject to the applicable agreements, settings, and privacy practices.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

Shopify may process information in accordance with its role as a service provider, processor, or independent controller, depending on the service and circumstances.

5. PAYMENTS AND SHIPPING

We offer the payment methods displayed at checkout. Available methods may include Visa, Mastercard, American Express, JCB, Discover, Diners Club, and Google Pay, depending on the current checkout configuration.

Payment providers may process information necessary to authorize and complete transactions, prevent fraud, and meet their legal obligations.

We use DHL Express Worldwide for shipping, subject to availability and the destination's delivery requirements. To fulfill orders, we may share necessary information with DHL, including your name, delivery address, contact details, tracking information, and relevant shipment information.

We share only the information reasonably necessary for payment processing, shipping, customer support, and related legitimate purposes.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for:

  • Essential website functions, such as shopping cart operation, checkout, security, and session management.

  • Remembering preferences and improving website functionality.

  • Understanding traffic, browsing activity, and website performance.

  • Measuring advertising effectiveness and, where enabled and permitted, supporting advertising activities.

Some technologies may be provided by Shopify, Google, Meta, or other service providers.

Your cookie choices

Where our website provides a cookie-consent banner or preference tool, you can use it to manage optional cookies and similar technologies.

You may also be able to control cookies through your browser settings. Blocking certain cookies may affect shopping cart functionality, checkout, account features, or other parts of the website.

Browser controls do not necessarily stop all forms of data processing. Where applicable law requires consent for a particular technology, we will seek the required consent before using it.

We will honor applicable legally recognized privacy preference signals, such as Global Privacy Control, where required by law and technically supported by our systems.

7. ANALYTICS AND ADVERTISING TECHNOLOGIES

We may use analytics, advertising, and measurement tools to understand how customers interact with our store and to measure the performance of our marketing.

Depending on the technologies currently enabled, these tools may include Google Analytics 4, Google Tag Manager, Google Ads conversion tracking, Meta Pixel, and Meta Conversions API through server-side Google Tag Manager.

These tools may process information such as:

  • Website and product-page activity.

  • Browser, device, and technical information.

  • Referring pages and campaign information.

  • Cookie or advertising identifiers, where available and permitted.

  • Conversion events, such as permitted purchase or other website interactions.

  • Limited order or event information used for measurement, where appropriate.

The information actually collected and transmitted depends on our current configuration, applicable platform restrictions, your consent choices, and applicable law.

Meta Pixel and Conversions API

Where enabled and permitted, Meta technologies may be used to measure advertising performance and understand interactions with our website.

Meta Pixel may collect permitted website-event information through the browser. Meta Conversions API may transmit permitted event information through a server-side integration.

We aim to configure these technologies in accordance with applicable privacy requirements, our consent settings, and the relevant platform rules. We do not intend to transmit information that we are prohibited from sharing.

We do not represent that every Meta feature or event is currently enabled or authorized. Availability and data transmission depend on the current configuration and applicable restrictions.

Google Analytics and Google Ads

Where enabled, Google Analytics 4 and Google Ads technologies may be used to understand website activity, measure conversions, and assess advertising performance.

These services may process technical identifiers, website interactions, and permitted conversion information according to their configuration and applicable policies.

For information about Google's privacy practices, please visit:

https://policies.google.com/privacy

You can also review Google's advertising settings and available controls through Google's account and privacy tools.

Advertising choices

You can manage available advertising preferences through the relevant platform settings and, where applicable, our cookie-consent tool.

Disabling certain advertising cookies or opting out of certain uses of personal information may limit personalized advertising or measurement, but it does not necessarily prevent all advertisements from appearing.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:

  • Shopify and e-commerce providers: To operate the store, checkout, accounts, and order management.

  • Payment providers: To process transactions, detect fraud, and handle payment disputes.

  • Shipping and fulfillment providers: To deliver orders and provide shipment updates.

  • Analytics and advertising providers: Such as Google and Meta, where applicable and enabled, for analytics, measurement, and advertising activities.

  • Technology and support providers: To host, maintain, secure, and support our website and business operations.

  • Professional advisers: Such as legal, accounting, or other advisers where necessary for legitimate business purposes.

  • Government authorities and legal recipients: Where disclosure is required by law, a valid legal process, or necessary to protect legal rights and safety.

  • Business transaction parties: In connection with a proposed or completed merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

We may also disclose information when you direct us to do so or otherwise authorize the disclosure.

We do not disclose personal information indiscriminately. Disclosures are limited to what is reasonably necessary for the relevant purpose, subject to applicable law and the arrangements with our service providers.

9. SALE, SHARING, AND TARGETED ADVERTISING

Certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Depending on the technologies enabled and the circumstances, the disclosure of online identifiers or website activity to advertising platforms may fall within one or more of these definitions, even when no money is exchanged directly for the information.

We do not state that all such disclosures are necessarily a sale or sharing under every applicable law. The classification depends on the actual data flows, purposes, and legal definitions that apply.

Where required by applicable law, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

To submit a privacy request, including a request concerning these activities, contact us at:

ushoneylove@gmail.com

We will process requests in accordance with applicable law. We will also honor legally recognized opt-out preference signals, such as Global Privacy Control, where required and technically supported.

We do not knowingly sell personal information of consumers under 18 in circumstances where applicable law prohibits it.

10. MARKETING COMMUNICATIONS

We may send promotional emails or other marketing communications where permitted by law and, where required, with your consent.

You can unsubscribe from promotional emails by following the unsubscribe instructions included in the message or by contacting us at ushoneylove@gmail.com.

Even if you opt out of promotional communications, we may continue to send non-promotional messages necessary to fulfill an order, provide important account information, respond to customer service inquiries, or meet legal obligations.

We do not offer recurring subscriptions or automatic recurring purchases through our store unless such a service is expressly introduced and separately disclosed.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, maintain customer accounts, provide customer support, comply with tax and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods vary according to the type of information, the reason it was collected, applicable legal requirements, and legitimate business needs.

When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely retain it only where required or permitted by law.

Some information may remain in backups, transaction records, or service-provider systems for a limited period in accordance with applicable retention practices and legal obligations.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security.

You are responsible for protecting your account credentials and notifying us if you suspect unauthorized access to your account.

If a security incident occurs, we will take appropriate steps and provide notices where required by applicable law.

13. YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including the right to:

  • Know or access certain personal information we hold about you.

  • Obtain information about how we collect, use, and disclose personal information.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Obtain a portable copy of certain personal information.

  • Opt out of certain sales, sharing, or targeted advertising activities.

  • Limit certain uses or disclosures of sensitive personal information, where applicable.

  • Withdraw consent where processing relies on consent.

  • Appeal certain decisions concerning a privacy request, where required by law.

  • Exercise privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to legal exceptions, verification requirements, and other conditions under applicable law.

How to submit a request

Email us at ushoneylove@gmail.com with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to understand and verify it. We may request additional information where reasonably necessary to confirm your identity or authority to act on behalf of another person.

We will respond within the time required by applicable law. If we deny a request, we will provide an explanation and information about any available appeal process where required.

You may authorize an agent to submit a request on your behalf where permitted by applicable law. We may require proof of authorization and verification of your identity.

14. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with additional rights, subject to applicable requirements and exceptions.

Depending on the circumstances, these may include rights to know, access, correct, delete, and obtain a portable copy of personal information, and to opt out of certain sales, sharing, or uses of personal information for targeted advertising.

The categories of personal information we may collect include identifiers, customer and transaction information, commercial information, internet or electronic network activity, approximate location information derived from IP addresses, and information you voluntarily provide.

The sources, purposes, and recipient categories for this information are described in the relevant sections of this Privacy Policy.

Where required by law, we will provide additional disclosures and honor applicable opt-out rights, including requests concerning the sale or sharing of personal information.

We do not knowingly sell or share personal information of consumers under 16 in circumstances where applicable law prohibits it.

To exercise applicable rights, email ushoneylove@gmail.com with the subject line “California Privacy Request.”

15. OTHER U.S. STATE PRIVACY RIGHTS

Residents of certain other U.S. states may have privacy rights under their state's consumer privacy laws.

Depending on the applicable law, these rights may include access, correction, deletion, data portability, and the ability to opt out of targeted advertising, certain sales of personal information, or certain profiling activities.

If a law gives you a right to appeal our decision on a privacy request, you may do so by replying to our decision or emailing ushoneylove@gmail.com with the subject line “Privacy Appeal.”

We will provide any additional notices or processes required by the laws applicable to your request.

16. CHILDREN'S PRIVACY

Our website is intended for individuals who are at least 18 years old. We do not knowingly solicit or intentionally collect personal information from children under 13 through our store.

If we learn that we have collected personal information from a child in circumstances where collection is prohibited by law, we will take appropriate steps to delete the information or otherwise address it as required by law.

If you believe a child has provided personal information to us, please contact ushoneylove@gmail.com.

17. AUTOMATED PROCESSING AND PROFILING

Certain third-party services may use automated systems for purposes such as fraud prevention, transaction security, analytics, advertising measurement, or audience selection.

The existence and operation of such systems depend on the services enabled and their respective configurations.

We do not make a blanket representation that automated processing never occurs. Where applicable law requires disclosures or provides rights relating to profiling or automated decisions with significant effects, we will comply with those requirements.

You may contact us at ushoneylove@gmail.com with questions about our use of personal information.

18. INTERNATIONAL DATA TRANSFERS

Although we currently target customers in the United States, our service providers may process or store personal information in other countries.

Where personal information is transferred across borders, we will take steps required by applicable law to provide appropriate protection, which may include contractual safeguards or other legally recognized transfer mechanisms.

The privacy laws of the country where information is processed may differ from those in your state or country of residence.

19. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, or services, including Shopify, payment providers, shipping services, analytics providers, and advertising platforms.

We do not control the privacy practices of independent third parties. Their collection and use of personal information are governed by their own policies and applicable legal obligations.

We encourage you to review the privacy policies of third-party services before providing information directly to them.

20. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about our handling of personal information, contact us:

Honey Nature Corp

Email: ushoneylove@gmail.com

Website: https://gethoneynature.com/

Please include “Privacy Request” in the subject line when contacting us about a privacy-rights request.

We do not publish a business mailing address in this Privacy Policy. This does not remove any separate legal obligation to disclose an address or other business information where required by applicable law.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, products, service providers, data practices, or legal requirements.

When we update this policy, we will revise the “Last updated” date at the top of the page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we handle personal information.