Terms of service
TERMS OF SERVICE
Last updated: October 17, 2026
1. OVERVIEW
This website is operated by Honey Nature Corp (“Honey Nature,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Honey Nature Corp.
Honey Nature operates this website and online store, including all information, content, features, tools, products, and services made available through it, to provide customers with an online shopping experience.
These Terms of Service (“Terms”), together with any policies referenced in them, govern your access to and use of our website and services.
By visiting our website, creating an account, or purchasing a product, you agree to be bound by these Terms and our applicable policies. If you do not agree, please do not use our website or services.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.
2. ELIGIBILITY AND CUSTOMER ACCOUNTS
You must be at least 18 years old to use this website, create an account, or purchase products from our store.
By using our website, you represent that you meet this age requirement and have the legal capacity to agree to these Terms.
You may be able to create a customer account to access certain store features. You are responsible for providing accurate and current information, maintaining the confidentiality of your account credentials, and all activities conducted through your account.
You agree to notify us promptly if you believe your account has been accessed or used without authorization.
We may restrict, suspend, or terminate an account when reasonably necessary to protect our store, customers, or services, address suspected fraud or misuse, or comply with applicable law. We will not use this provision to remove rights that cannot legally be restricted.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, images, ingredients, and other product information as accurately as possible. However, colors and other visual details may vary depending on your device or display settings.
Product descriptions and images are provided for general informational purposes. Please review the product label, ingredient information, directions, warnings, and other supplied product information before purchasing or using a product.
Our store offers supplements and personal-care products. Product information is not intended to replace professional medical advice, diagnosis, or treatment. Do not disregard professional medical advice or delay seeking it because of information on this website.
We do not guarantee that every product will be suitable for every individual or produce a particular result. Any product-specific statements are subject to the applicable product information and relevant legal requirements.
We reserve the right, subject to applicable law, to modify product descriptions, discontinue products, limit quantities, or correct inaccurate information.
Product availability may change without notice. If a product becomes unavailable after you place an order, we will address the situation in accordance with applicable law and our relevant store policies.
4. PRICES, PROMOTIONS, AND PRODUCT AVAILABILITY
Prices, discounts, and promotional offers are displayed on our website and may change without notice, subject to applicable law.
The price applicable to your order is the price presented at checkout when you submit the order, together with any applicable shipping charges, taxes, or other disclosed amounts.
Promotional offers may be subject to specific eligibility requirements, expiration dates, product exclusions, or other conditions disclosed with the offer. Unless an offer expressly states otherwise, promotions cannot be assumed to apply retroactively to completed orders.
We reserve the right to correct pricing or promotional errors and to cancel or refuse an order affected by a material error where permitted by applicable law. If payment has already been collected for an order we cannot fulfill, we will arrange an appropriate refund.
We do not guarantee that a product will remain available or that a promotional price will continue for any particular period.
5. ORDERS AND ACCEPTANCE
Submitting an order is an offer to purchase the selected products under these Terms.
After you submit an order, you may receive an order confirmation email. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or that shipment has occurred.
We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, material pricing errors, product unavailability, or other legitimate fulfillment issues, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange an appropriate refund for amounts paid for the canceled order.
Please review your shipping address, contact information, products, and order details carefully before completing checkout.
6. PAYMENT
You agree to provide current, complete, and accurate billing and payment information for purchases made through our store.
We accept the payment methods displayed at checkout. Available methods may vary. Cash on delivery is not available.
Payments are processed through the payment services made available through our Shopify store. Payment processing may be subject to the terms, privacy practices, and requirements of the relevant payment providers.
You authorize the applicable payment provider to charge the payment method you select for the amount displayed at checkout, including applicable shipping charges and taxes.
If a payment is declined, reversed, or otherwise cannot be completed, we may be unable to process or fulfill your order.
We do not offer subscriptions or automatic recurring purchases through our store unless such a service is expressly introduced and separately disclosed in the future.
7. SHIPPING AND DELIVERY
We currently offer shipping within the United States only. Orders are shipped using DHL Express Worldwide, subject to service availability and the destination's delivery requirements.
Our standard order processing time is 3–5 business days. Processing time is separate from the transit time after an order has been dispatched.
Any delivery estimate displayed at checkout or communicated to you is an estimate, not a guaranteed delivery date, unless we expressly state otherwise.
Shipping availability, shipping charges, and any free-shipping promotions are determined by the terms displayed at checkout and the applicable offer.
You are responsible for providing a complete and accurate delivery address. If a package is returned because the address is incorrect or undeliverable, additional shipping charges may apply if the order needs to be reshipped.
Once your order has been dispatched, tracking information may be provided when available. Carrier delays, weather, customs or security procedures, service interruptions, and other circumstances outside our reasonable control may affect delivery.
If your package appears lost, we may investigate the shipment with DHL. If the carrier confirms that a package is lost, we will review the situation and determine an appropriate replacement or refund, subject to product availability and applicable law.
For additional information, please review our Shipping Policy:
https://gethoneynature.com/policies/shipping-policy
8. RETURNS, REFUNDS, AND CANCELLATIONS
Our store generally does not accept returns or exchanges for a change of mind, subject to any mandatory rights you may have under applicable law.
If an item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery at ushoneylove@gmail.com. Provide your order information and a description of the issue, along with photographs or other supporting information where reasonably available.
We review these reports case by case. Depending on the circumstances, applicable law, and product condition, an appropriate resolution may include a refund or replacement.
Opened, used, or sealed product requirements may depend on the particular product and the nature of the reported issue, subject to applicable law.
We generally cannot accommodate order cancellations or modifications after checkout. Please review your order carefully before submitting it. This provision does not exclude any cancellation, withdrawal, refund, or other right that applicable law requires us to provide.
Approved refunds are generally processed within 7–14 business days after approval. The time it takes for the refund to appear in your account may depend on your payment provider or financial institution.
Original shipping charges are reviewed case by case, subject to applicable law and the circumstances of the order.
For full details, please review our Refund Policy:
https://gethoneynature.com/policies/refund-policy
Nothing in these Terms is intended to waive or restrict a consumer right that cannot lawfully be waived or restricted.
9. PERSONAL INFORMATION AND PRIVACY
Your submission of personal information through our store is governed by our Privacy Policy.
Our store uses Shopify and may use analytics, advertising, and measurement tools to support website operations, understand store activity, measure advertising performance, and improve our services. The information processed depends on the features and technologies in use, your settings, and applicable law.
Please review our Privacy Policy for information about the personal information we collect, how it is used and shared, applicable privacy choices, and how to contact us about privacy matters:
https://gethoneynature.com/policies/privacy-policy
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or provide access to third-party services, applications, or tools.
Third-party services are not necessarily controlled or operated by Honey Nature. Your use of those services may be governed by separate terms and privacy policies provided by the relevant third party.
We are not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control. This does not exclude responsibility where applicable law requires us to accept it.
You should review the relevant third party's terms and policies before using its services or providing personal information to it.
11. OPTIONAL TOOLS AND SHOPIFY SERVICES
Certain features of our store may rely on services or tools provided by Shopify or other third-party providers.
These services may be subject to separate terms, conditions, and technical requirements. We provide access to such features on an available basis and may modify or discontinue them where reasonably necessary, subject to applicable law.
Your use of our store remains subject to these Terms even when you access it through a third-party service.
12. PROHIBITED USES
You may use our website only for lawful purposes and in accordance with these Terms.
You must not use our website or services:
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For any unlawful, fraudulent, or deceptive purpose.
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To violate applicable laws, regulations, or the rights of others.
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To submit false, misleading, or unauthorized order or account information.
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To interfere with the security, availability, or proper operation of our website.
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To attempt unauthorized access to our systems, accounts, or data.
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To introduce malicious code, viruses, or other harmful technology.
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To scrape, harvest, or collect personal information from other users without authorization.
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To infringe intellectual property rights or misuse our content, branding, or product materials.
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To engage in conduct that threatens, harasses, or harms others or disrupts our services.
We may investigate suspected misuse and take appropriate action, including restricting access or suspending an account, where justified and permitted by law.
13. REVIEWS, FEEDBACK, AND SUBMISSIONS
If you submit a review, suggestion, comment, idea, or other content to us, you represent that you have the right to submit it and that it does not violate another person's rights or applicable law.
You must not submit content that is unlawful, deceptive, defamatory, abusive, fraudulent, or misleading, or that contains malicious code or unauthorized personal information.
Where you voluntarily submit feedback or suggestions, you grant us permission to use that feedback for legitimate business purposes without compensation, to the extent permitted by law. This does not transfer ownership of any personal information or rights that cannot legally be transferred.
We may moderate or remove submitted content that violates these Terms or applicable law. We are not required to publish every submission.
14. INTELLECTUAL PROPERTY
Unless otherwise indicated, the website's content, including text, branding, logos, graphics, photographs, product descriptions, and design elements, is owned by Honey Nature Corp or used with permission.
You may view and use website content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publicly display, or commercially exploit protected content without the necessary authorization, except where applicable law permits such use.
Nothing in these Terms grants you ownership of our trademarks, branding, or other intellectual property.
If you believe content on our website infringes your rights, please contact us at ushoneylove@gmail.com with sufficient information for us to review your concern.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis, and we do not guarantee that website access will always be uninterrupted, secure, error-free, or available at any particular time.
We make reasonable efforts to provide accurate website and product information, but we do not warrant that every description, image, price, or other item of information will always be complete, current, or free of errors.
Any disclaimer in this section applies only to the extent permitted by applicable law. It does not exclude express warranties we make, statutory consumer guarantees, or other rights that cannot lawfully be excluded.
Product-specific information and directions should be reviewed before use. Website content is not a substitute for professional medical advice.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Honey Nature Corp will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services where such damages may lawfully be excluded.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or any other liability that applicable law requires to remain available.
Where liability may lawfully be limited, the limitation will apply only to the extent permitted under the law governing the relevant claim.
This section does not limit any consumer rights or remedies that applicable law makes mandatory.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable expenses arising from your unlawful use of our website, your material violation of these Terms, or your infringement of another person's rights.
This provision does not require you to indemnify us for our own conduct where such an obligation would be prohibited by applicable law, and it does not limit any non-waivable consumer rights.
18. SUSPENSION AND TERMINATION
We may restrict or terminate access to our website or suspend an account where reasonably necessary because of suspected fraud, unlawful activity, a material breach of these Terms, security concerns, or operational requirements, subject to applicable law.
Termination does not eliminate obligations or rights that arose before termination, nor does it remove any rights that applicable law requires us to preserve.
Any provisions that by their nature should continue after termination will remain effective to the extent necessary and legally permitted.
19. GOVERNING LAW AND DISPUTES
These Terms and any dispute relating to your use of our website or purchases will be governed by applicable law, including applicable laws of the State of New Jersey where appropriate, without excluding any mandatory consumer protection laws that apply to you.
Any dispute will be handled by a court or other forum with proper jurisdiction under applicable law.
Nothing in this section requires you to waive a right to bring a claim, participate in a proceeding, or seek a remedy where such a right cannot lawfully be waived.
We encourage customers to contact us first at ushoneylove@gmail.com so we can attempt to resolve a concern directly.
20. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our store, products, services, business practices, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. Changes will take effect when posted, unless a different effective date is stated or applicable law requires otherwise.
Your continued use of our website after revised Terms are posted indicates acceptance of the updated Terms only to the extent such acceptance is recognized under applicable law. Any rights that require separate notice or consent will be handled as required by law.
We encourage you to review this page periodically.
21. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Honey Nature Corp
Email: ushoneylove@gmail.com
Website: https://gethoneynature.com/
Please include enough information in your message for us to understand your question or concern. For order-related matters, including damaged, defective, or incorrect items, please include your order number where available.
These Terms are intended to be read together with our Shipping Policy, Refund Policy, and Privacy Policy, available on our website.